About RS Hospitality Solutions
Expertise
Specialising in luxury hospitality businesses and launching new hospitality ventures specifically hotels, clubs and residential later living. We also support businesses undergoing change and growth.
Leveraging extensive experience in the hospitality industry, we bring a fresh perspective fuelled by innovation and a deep passion for customer service.
A Wealth of Experience
My drive and passion has been inspired by experience at work with renowned luxury properties such as Gleneagles, The Grosvenor House, and Brown's in Mayfair. As a manager and leader, I have a deep understanding of the commercial landscape in hospitality, focusing on developing robust business plans and building skilled teams to achieve operational excellence.
About RS Hospitality Solutions
Consultancy
Pre opening experience
Consultancy
Our team consists of myself in collaboration with experienced consultants with diverse backgrounds in luxury hotels and 5 star hospitality.
We combine our expertise to deliver innovative solutions to our clients.
Luxury
Pre opening experience
Consultancy
Understanding luxury goes beyond offering high-end products or services; it’s about creating exceptional experiences that cater to the most discerning tastes. It involves attention to detail, personalized service, and an unwavering commitment to quality, embracing a relaxed yet refined approach to luxury, where comfort and style meets impeccable service.
Pre opening experience
Pre opening experience
Pre opening experience
Our expertise in pre-opening and opening hospitality businesses ensures a seamless and successful launch. We provide comprehensive support, from marketing analysis and strategic planning, staff recruitment and training.
With a focus on excellence, we establish a strong operational foundation, positioning your new venture for long-term success.
Our Expertise
Our Expertise
Our Expertise
At RS Hospitality Solutions,
We have a track record of working with investors and owners. Appraising projects, supporting, advising and managing. Establishing robust functional processes to steer the project through construction to operation.
Our Team
Our Expertise
Our Expertise
Our team at RS Hospitality Solutions draws on a host of associates that are made up of highly skilled professionals with diverse backgrounds.
We work together to provide our clients with tailored solutions that meet their unique needs. We believe in creating lasting relationships by striving to add value to your business.
Our Approach
Our Expertise
Our Approach
We provide initial project appraisal and feasibility study. Close liaison with key stakeholders to help define project goals, set budgets, detail realistic milestones.
We facilitate project planning, establish lines of communication, reporting protocols and review post launch action plans during bedding in period. We then assist the project delivery during this critical opening period.
Projects
Auriens
South Lodge
Auriens
I recruited a talented team drawn from the luxury hotels, clubs and restaurants. Establishing an operating framework with my team, to create a value proposition tailored to attract high net worth clientele.
The challenge was to provide discreet five-star service, personalise this approach for each new resident and to work in the most cost
I recruited a talented team drawn from the luxury hotels, clubs and restaurants. Establishing an operating framework with my team, to create a value proposition tailored to attract high net worth clientele.
The challenge was to provide discreet five-star service, personalise this approach for each new resident and to work in the most cost- effective way possible.
We successfully introduced some great partners to the business to deliver health and wellbeing services, bringing their knowledge from working with elite athletes and adapting this to the senior living environment.
Fundamental to the success of Auriens was always going to be our ability to create a community. To encourage our residents to engage each other.
We created a club to provide vibrancy and nurtured this community through hosting events and creating moments that brought people together and formed the foundation for some lasting friendships.
Mustique
South Lodge
Auriens
My success was underpinned by building trust with multiple stakeholders, including our homeowners, local community groups, house staff, company personnel and government.
The island enjoyed a period of sales growth underpinned by consistent service through the development of formal and informal training programmes and consistent reward and
My success was underpinned by building trust with multiple stakeholders, including our homeowners, local community groups, house staff, company personnel and government.
The island enjoyed a period of sales growth underpinned by consistent service through the development of formal and informal training programmes and consistent reward and recognition for our teams.
Focusing on systematic planning establishing robust financial systems and operating plans. Collation of precise data enabled us to be more strategic and present clear metrics to stakeholders.
Resulting in a 30% increase in commercial operating profit.
South Lodge
South Lodge
South Lodge
Part of a family-owned group of hotels, the Exclusive Collection, South Lodge benefited from a £17 million investment programme, doubling the number of bedrooms, enhancing all the amenities, and allowing us to reposition the hotel firmly in the luxury market.
In 2009 I was proud to lead the team awarded the accolade of AA Hotel of the Year
Part of a family-owned group of hotels, the Exclusive Collection, South Lodge benefited from a £17 million investment programme, doubling the number of bedrooms, enhancing all the amenities, and allowing us to reposition the hotel firmly in the luxury market.
In 2009 I was proud to lead the team awarded the accolade of AA Hotel of the Year. We were also awarded five red stars in the same year and a Michelin star for the Pass restaurant by Matt Gillan.
My mantra from the start was to take the team on the journey to reposition and re-launch the hotel. Breaking down our quality service and commercial goals so that they were clear and realistic. The hotel-maintained profitability during the 2009 financial crisis and went on to contribute an EBIT of £1.3m the following year.